Showing posts with label facebook hotel marketing. Show all posts
Showing posts with label facebook hotel marketing. Show all posts

Friday, 20 January 2012

Case Study: Hotel Social Marketing that Boosts Bookings




SocialIndexEngine Hotel Marketing Campaign Case Study


The Social Index Marketing campaign to promote St. Lucia’s Marigot Beach Hotel is less than 6 months old, but the results have been very encouraging. 

With our new SocialIndexEngine Travel Strategy, special offers and promotions were loaded into our travel publishing systems and blasted out to a vast network of travel sites. Content from the same systems are published to Facebook and to our own network.


The Social Marketing is combined with the blogging, article marketing, SEO Mobile Marketing, Travel Blast and Videos. 

It is a complete, done-for-you social media management and brand marketing  that drives bookings directly to your website and builds sustainable brands.


Compared to the same time last year, the hotel has had a 200% increase in bookings. The page rank for their website, MarigotBeachClub.com, has increased from PR3 to PR4.

The campaign is a kick-start package. Following a successful kick-start, we will re-evaluate the position of the Brand and devise a strategy to build on new niches with consistent blogging, video distribution, mobile and social media management services providing information to build authority and give answers to travellers.

This success was a result of the new strategies and technology built by AXSES. About a year ago, we noted that traditional Search Engine Optimisation (SEO) was not working. Getting links from other sites used to help us get top position in Google and other search results. Then the Engines like Google saw that a lot of this was paid-for links or reciprocal links (I link to you if you link to me). The result is that reciprocal links now don’t count and general links from directories etc have little or no SEO value.


>>>> More to get the full tutorial and whitepaper on the new SEO and Relationship Marketing sign up at http://SocialIndexEngine.com 


We used to comment on blogs; now Google looks to see who is commenting, what their history is and what their score is. Yes, SCORE! – Google actually rates advertisers and applies a Quality Score based on the merit of the work. This Quality Score was first used to weed out advertisers who were not contributing ads of good value; now it is one of the components of the social index that determines who you are, your authority, your influence and your value. Today it is used everywhere – But beware! Putting up a Squeeze page (a page that tries to grab an email and provides only promo material) will decrease your Quality Score. Have a slow-loading site and down goes the Quality Score.

Then there are articles. Article marketing was hot in 2010, but in 2011 a whole bunch of article sites got slapped by Google for populating duplicate content. This was Panda; many site just disappeared over night and articles with duplicates were ignored. Later in 2011, Google started assigning a negative score to website with non-original material. This hurt the e-commerce sites and particularly the affiliates who resold the product and copied the content of- like hotel room description, rates, etc. - from an OTA like Expedia.

All of this was unfortunate for bona fide distributors and travel marketers. The fact is that Google was not after the reputable marketers; it was clamping down on the absolute nonsense that affiliate marketers where putting on the net to game the system and sell their affiliate offers, like Teeth whiteners. The net had become proliferated with poorly written, low-value articles and a lot of trash. They had to do something, as search results were becoming irrelevant.

In marketing today, you cannot ignore Google. It is massive. ComScore reported in September 2011 that Google had almost 66% of all search traffic. So you absolutely must know what it is doing.

To be successful in today’s media, one has to know what Google is looking at, where it is looking, what it is looking for and what it does not want. Make a mistake and Google will slap you right out of the ring.  

To be successful in internet marketing today, you need to be where Goggle is looking

What I can tell you is that Google is looking at Social Media. It is looking at what you are doing on social media, social networking sites like Facebook, sharing sites like YouTube, bookmarking sites like Delicious, Wikipedia-type sites, and news sites like Twitter. It is very interested in mobile sites which are, in fact, the most social of all, and mobile is soon going to overtake OC as the main method of Search and Internet access!

We have noted that Google likes video and that consumers are searching for videos to evaluate a product or service and get answers to questions. Hence, we use a lot of video. They are informative videos; not too sales-oriented and definitely not glitzy. Videos that work in Social Media are local, personal stories and honest accounts, if they get too polished and too glib they loose appeal. Never put fancy effects and glitz into your videos.

Knowing all of this, our SocialIndexEngine is about building your social presence and making it work. It is not restricted to Social, but pretty soon there will be little else but Social. It really is the new way of marketing, permission-based, non-invasive and informative, supportive and engaging communications. 

Gone are the days of hype and spin. Mostly all of that has been the result of too many products in the market. It was not always like this, the cave man did not wonder around with a placard marketing his wares. In fact before commerce, man existed in agregrian communities bartering with neighbors. 

Now we have Pepsi reusing the word "Refresh" for its emotional appeal and Coke competing for emotional space with "Open Happiness". I think it is all rather ridiculous.  

The new marketing is going back to its roots in many respects. Friends, acquaintances, business partner and one's own circle or community are a growing factor in influencing what you people buy and where. The new technology is drastically changing the way we market. With so many consumers becoming vocal, publishing options, sharing views and insights: the traditional media of newspapers, radio and the broadcasters and finding themselves lost in a sea of voices and the new paradigm of participation. I talk about this in the preface to my book "How to Build your Business online by Ian R. Clayton"


It's available in paperback on Amazon and Kindle, as easy read and full of helpful insights and how to's. Will share with you the process of publishing it in an upcoming blog - Keep Watching!


This new marketing is at the core of our approach to SEO. We have built an overall strategy that includes our e-commerce engine and our publishing machine. We even do magazines and all the usual brochures, but now always published on on-demand, available instantly, online with digital format for download to mobile devices and by regular mail. 

Everything is going online and you need to be there with the best you have in a format, message and engagement appropriate to your niche.

Wednesday, 12 October 2011

How Small Hotels & Tourism Co's can Compete in the New Media Landscape


Our last blog showed how search results are favoring advertisers, and how Google is offering eCommerce services, embedded in search results.

Advertising will be a necessity
We are going to see more advertisers and more Google results versus Organic. It’s going to become more important to advertise, more important to be a preferred supplier and more important to get Google’s attention so that you get into their Maps and get into their supply lists.


Shopping Services will be ubiquitous
There is going to be more eCommerce driving business to suppliers. I don’t think that Google is going to go into the transaction business; they’d be crazy to do that. There are enough eCommerce systems and services and those are their customers.,But it appears that Google might be very selective in who they choose as preferred supplies. Clearly Google will be offering more shopping services; this is to be expected as travelers want to know price and availability.

Enabling Participation

You’re going to see a lot more enabling processes like hangouts, chat, video sharing and GoToMeeting-type services. All of this is going to be there to help search users participate and help us find the right suppliers. But the question is: who are the right suppliers? That’s where we have to be very careful. Be aware also that these processes, social interaction and engagement will present a new layer of application and engagement at the point of decision and will affect where travelers go and which sites they visit. If you are not in the process, you are not in the game.

A single correct answer
Remember that Google is trying to deliver a single result to a single person for a single inquiry. What that means is that the result going to YOU will not necessarily be the result coming to ME for the same question. That means that everyone may have a very personal result based on their personal profile and current interest.

That means Social Media is really going to be increasingly important. This is why Google has made such an effort to develop and push Google Plus. Social Media is the source of who we are. Your reputation on sites like TripAdvisor and others are all going to play into Google's selection of who and what the authority for a particular result is.

The question is: What do we do about it?


We need to create our own authority status. Here is how you can do that:
  1. Get Links from top sites. Sites with PR 6 and up; the higher the better. Linking from Barbados.org is a good example. It’s a highly relevant site and is considered an authority site. We have seen that people that link from that site will automatically get pulled up in the rank and pulled up in the Google results.
  2. We need to publish. We can’t rely on other people to carry our message, because that’s going to undermine us totally. We can’t rely on Expedia carrying our brand - they won’t. We have to do more to brand ourselves in the travel industry. We must do that by publishing: comment on other sites, engage with social media, blog, create informative, educational and entertaining videos that are not totally self-serving messages. There are all sorts of ideas for video and YouTube is now the second largest search engine. Make sure you have a YouTube channel and add videos to it.
  3. And finally, we will use Google Plus. I think that this is going to be very important because Google is looking at its Plus activity to gauge who we are. Google accounts for 70% of search now. If you are not on Google results you will miss out big time. The objective is to be on Page 1 for key phrases. You cannot do this on your own, but you can use services like http://SocialIndexEngine.com and you will have to.

Need to Take Charge of Brand Marketing
It's important that we see the implications of what is happening here and why it’s becoming so essential for you to take charge of your own marketing and your own brand. The market will not take care of this for you. The OTAs can bring you business but they do not build sustainable brands for hotels. You cannot abdicate this job.


Managing marketing, social media, publishing and content marketing is a lot of work. Hotels will increasingly have to subcontract the job out because they do not have the time or the inclination. And they should not; running a hotel and managing staff, looking after guests and maintaining the property, standards and service is a full-time job. Hotel managers do not have the skill sets or the understanding of the new media landscape.

AXSES can help. We have an arsenal of unique technology built to do the job. We have a team who understands the market and the resources and we are teaming with the very best Internet Marketers and Social Media professionals in the world. We answer the questions, like what you need to do and we can show you success.


If you would like to find out more, please visit http://SocialIndexEngine.com and fill in the "get more info" form.



Links
Previous article: Is search hurting independent hotels 



Thursday, 4 August 2011

arcRes Facebook Posts Engine - Get More Fans

Facebook Posts and Updates are Important, but Tedious to Manage

Posting updates and interesting comments to your Facebook Fan Pages and Facebook Wall is one of the most important things you can do to get Fans and engage them. It is also one of the most tedious and time-consuming activities for any business. Many businesses are seeking to outsource this activity, because it is not in their core competence. Now with arcRes new FanPage Posts engine the job of building the Facebook Fan pages and posting content is automated.

Timely and Relevant Facebook Posts For Special Offers


"Posting Special Offers and Packages" are great content for Fan Conversation, status updates and wall posts। They are engaging and shareable content that get mileage. Specials can be scheduled for every festival, holiday and event of the year. They can be targeted to families, couples, singles, by country, special interest groups, etc. The combination is endless. With arcRes Special Offers for Facebook app, Hotels and Tourism suppliers can easily build and display content for any target market and interest group within Facebook.





Special Offer Posts are Advertisements
Facebook, with its huge Market reach and 600,000 loyal followers, has become a major advertising medium for the largest travel companies, like Expedia. Now, even small hotels and travel suppliers can step up their Fan engagement and attract more Fans and bookings with automatic posts managed by arcResBookings tools.


Example of a Wall Post/Facebook Advertisement


With the arcRes option to create ads for specific dates and to change any special at any time; fan page and wall post updates can be current and fresh. With frequent updates and new offers, Fans are more likely to watch for the latest news and offers and return to the page frequently.



arcRes "Special Offers" Builds "Like"
Pages to Entice Fans

The app is also set up to encourage new visitors to "Like the Page" and become a Fan in order to access the information. The Like Page feature is optional. Providing extra value for Fans-only brands provides an incentive for liking the page and building a loyal Fan base।


If specials are shown only to Fans, non-Fans receive the message below and a prompt to LIKE the page (i.e., become a Fan). Non-Fans can still access the page Wall, Photos, etc.



SPECIAL OFFERS FACEBOOK POSTS IS JUST
THE START


Social Media Marketing is the new norm, but it only works if it is done correctly. A good Social Media Strategy is to make engaging Fan Page posts often. Good posts get attention and are shared by Fans on their walls, in their news feeds and by active linking and emails. No posts and poor Fan posts means poor Fan engagement and fewer Fans. Fans are not only good for your facebook business, they also help get you indexed by Google.

We know that Fans like coupons and special deals. In Travel, the Special Offers and Travel deals are perhaps the most important shopping criteria. Discounts and packages have led to the skyrocketing success of Online Travel Agents, like Expedia. Price is a market-leader; it is why Google has moved to put rates and costs on local search results for travel.


Special Offers, Coupons, deals, promos and packages are the top search criteria when buying almost anything these day and travel deals are no exception. It is logical to make special offers a big part of your Facebook posting and status update strategy.


But this project is far larger, FanPagePosts beyond Special Offers are a pivotal part of the new AXSES Social Media Marketing plan. Soon we will have fan page post engines for all events, news, reviews, comments and conversation starters.


NEXT - SocialIndexEngine


The project, spearheaded by Kathy-Lynn Ward, COO Of AXSES, called SocialIndexEngine, is a new platform for Social Media that covers Social Media Indexing, Marketing and Maintenance. It includes social media marketing bookmarks, blogs, video, mobiles and SmartphoneTraveller marketing, article marketing as well as social status sites like LinkedIn and Facebook.


It is a very comprehensive solution that is right on the curve of where marketing is heading and slightly ahead of where most small hotels and travel companies perceive. It is also an incremental package, so that Hotels and Tourism, as well as businesses of all types, can start at a place and pace that is comfortable for them. From there, they may add more options as they see results and learn how to use the new media to get more direct business.


We will be unfolding this important platform in stages over the next several months. In this article, we are pleased to share our FanPagePost strategy.


Bookings and Marketing for your Hotel and Tourism Facebook Page: http://facebook.arcres.biz/


Wednesday, 8 June 2011

Facebook Travel Promo: Win a Free Caribbean Holiday in Barbados

In our ongoing involvement with Facebook as a travel marketing channel, we are running a Sweepstake on our Barbados Tourism Encyclopedia Fan page. The sweepstake offers a free holiday to one winner. All are invited and the rules are simple: anyone interested in winning a Free Caribbean Holiday at Yellow Bird Hotel in Barbados can simply 'like" our Barbados Page and enter the competition.






The entry deadline is June 30th, at which time a winner is chosen by a random number generator. The winner will get 5 days accommodation, sponsored by Yellow Bird Hotel.

The Sweepstake is advertised on Facebook for the entire month. Kathy-Lynn Ward, COO of AXSES, says, "We are running several ads, all targeted to markets in Canada. Some ads are far better that others and it's quite a job to manage the variables such as demographics, interest, geographic targets, images and text to capture what is working. We are learning a lot about advertising on Facebook, which we will translate into a real advantage for our travel customers."

The objectives of the Campaign are:

1. Generate more Interactive Fans for Barbados.org From a marketer's perspective, a Fan is someone who may follow you on Facebook, is receptive to your news, announcements, events, etc, and who will often tell their friends what you are doing. When you post to your Fan page, the post can be displayed on all followers' walls, which means it can be seen by their friends.  Fans are customers and prospective customers, influencers and interested parties: They represent a high-interest client base that you can keep in contact with. Getting more fans is a high priority in social media marketing.

Running a competition on Facebook is a a good way for any hotel and tourism organization to increase fans and interaction. Competition gets good play within the Facebook community and are spread around by word of mouth. But one has to subscribe to the Facebook guidelines on how to run a competition,  choose a winner, etc.

2. Test Facebook as an advertising media. We are evaluating what works and why. And, most importantly, want does not work. Our intent is to provide consultation to travel campaigns and offer advice and services on how to effectively use Facebook in Travel.

3. Expand AXSES Facebook marketing. We believe we were the first travel company to build a direct booking application for hotels and tourism who wanted to quickly and easily build a Facebook reservations Fan page that allowed fans to see current seasonal rates, specials, photos, brand content and to be able to get an instant quote and book online. We are integrating the arcResBookings application with a full marketing platform for Facebook.

4. Evaluate other social media and marketing channels. In addition to Facebook advertising, the campaign also includes promotion on other social platforms and traditional websites and distribution channels. The performance of these channels vs. Facebook will be evaluated.

5. Make more people aware of the special and unique features of a Barbados Holiday.

The marketing is fully funded by AXSES; Yellow Bird Hotel provides the accommodation.



The Next Step -

Please follow us to learn the results and insights we learn from this campaign. We will be putting this to use by creating packages and a template for marketing hotels and tourism using Facebook and other social media. We are offering consultation, services and technology to help tourism use social media:  see  http://SocialMarketing4Travel.com


Click the follow button below to get updates on this campaign:


Saturday, 9 April 2011

Marketing Travel with Facebook Ads: #1

With the unprecedented move by Expedia to advertising on Facebook, we ask the question: is Facebook Advertising right for Travel? And the best way to answer that is by doing a test. 

Proof of Concept

Objective: To test if we can get Facebook fans to a landing page and establish the cost per fan.  We are not concerned with the effectiveness of the landing page in this stage. That will be evaluated and optimized later. For this test we worked with Errol Griffith of Freemind Institute who had commissioned AXSES to develop the booking portal for Great Barbados Soccer Classic (GBSC). GBSC is a sport tourism invitational for 2012. Errol has negotiate rates with several hotels to participate and with this he is able to offer a discount to Fans. The test campaign could result in some Fan sales going to his hotel, which would be good business for his group. The  test product is deployed using GBSC,  with a bit of tweaking.

Fan Holiday Special: We set up a series of ads for a Caribbean Fan Holiday Promotion, using Toronto, Ontario, Canada as a test market for the proof of concept. Facebook users respond to special offers, we did not test a non special offer, and don't intend to as all the study indicate offers work.

The first ad targeted the Toronto area exclusively. We aimed to display the ad to males and females age 25 and over, within a 50-mile radius of Toronto. With Facebook demographics, we can target those in relationships, single, married, by interest and by education. As Facebook users also describe their interests, we can target those who have an interest in travel, etc. The demographic and social graphics targeting is very detailed and unique.


Estimated Reach:

26,480 people
  • who live in Canada
  • who live within 50 miles of Toronto, ON
  • age exactly 25 and older
  • who like 'i love travel' or 'travel' 

DateImp.Social Clicks CTR (%)Avg. CPC ($) Avg. CPM ($) Spent ($)
04/06/2011151,306 0.0%330.022%0.770.1725.35
04/05/2011203,077 0.0%470.023%0.750.1735.45
Lifetime
558,733 0.0%1270.023%0.760.1796.25


















In 2 days, we had half a million impressions, and 127 clicks to the landing page at a total cost of $96.25 USD, or less that a Dollar a click. A pretty good rate for a hot search item, and a lot less than it would cost on search advertising.

So far, a good proof of concept. We consulted our Facebook Guru, Martin Maybrook, who agreed it was a good market, but we needed next to work on the target and the landing page. Martin liked the idea of offering a Facebook Fan Special -"all Fans like the idea that they are special"- but seeing as we only were featuring Barbados, he suggested doing another ad for Barbados only.  In this, we added the Discount. The number of Facebookers who like Barbados is far smaller, so in order to grow the market, we made this ad available to all in Ontario, Canada.

1,960 people
  • who live in Canada
  • who live in Ontario
  • age exactly 25 and older
  • who like Barbados

































DateImp.Social %ClicksCTR (%)Avg. CPC ($)Avg. CPM ($)Spent ($)
04/09/20115,6290.0%10.018%0.450.080.45
04/08/201125,8860.0%220.085%0.570.4812.52
04/07/201112,4170.0%140.113%0.570.647.94
Lifetime
43,9320.0%370.084%0.570.4820.91

For about $100, we have completed the proof of concept, defined a lively target market and a successful ad and ad copy. We will tweak the ad by running many split tests, where we vary the message and the image. At the same time, we will begin to build a conversion strategy and an effective landing page. These campaigns will give Hotels the option to advertise to a focused  Facebook marketplace with managed campaigns that deliver direct business.

Facebook users like to stay on Facebook. We want to restrict the special only to new fans and we want to build a fan base. So we will run several ads with options for people to 'Like'.

The best strategy is to get users to link to a fan page were they must 'like' the page in order to get the special fan offer; similar to what we are doing with our SmartphoneTraveller marketing. Here the users is invited to click 'Like' to become a Fan.





On clicking 'Like', the page changes to a Fan Offer (on Facebook),  which links to the sign-up page. These are Business to Business ads, which so far do not seem to be performing well on Facebook.

The Business to Consumer Travels ads are, however, doing very well, as noted above.

AXSES arcResBookings.com, our Facebook Hotel and Tourism Application that adds hotels rates, room, photos and brand info onto Facebook pages, now has over 350 active monthly users, and those hotels who offer fan specials are seeing good value in booking from their Facebook pages.

Facebook certainly has come of age for Travel!
What you notice with Facebook advertising is that it is Instant! As soon as the ad is published, you get results. Ads on search engines, by comparison, will take several days to get approved and to get results.



Stay tuned - Next we will optimize the Facebook Holiday Specials - Create target ads for Themes, like romance and adventure, and invite our Facebook clients to participate in targeted and tested campaigns.

Contact us for a campaign designed just for you, or to be included in our next group marketing on Facebook.

links:
Sign-up for FB Bookings http://facebook.arcres.biz
Join AXSES Facebook Hotel & amp; Travel Marketing fbads@axses.com





Please leave your comments and suggestion below.
Tell us what you  like us to test next and follow us to keep informed





NEXT in the series >> http://bit.ly/facebooktravel2mobile

Tuesday, 15 February 2011

Facebook Phones for Smartphone Travelers: Social Search Gets Local

We just posted a new blog on Facebook phones at http://facebookhotels.weebly.com/facebook-blog.html

HTC and INQ both unveiled a couple of new smartphone model for Facebook. These are phones that launch with your Facebook page and make it easier to use Facebook on a smartphone to connect to others, share information and find local travel attractions and resources near to you. For Facebook "travelers on the go" - it will be useful to look up Facebook offers at a local hotel, restaurant and activities nearby. Primed by the Geolocation capabilities built into the phone, it makes search personal and local.  

In 2010, Facebook surpassed Google to become the most visited website and served up more display ads than either Google or Yahoo!  People are checking with friends to find reviews and get recommendations more and more.

Now, with Facebook in their pocket, they can check what's local - get reviews and look for local Special Facebook offers,  without Googling!

Be sure to be on a smartphone mobile near you with  http://SmartphoneTraveller.com - The ultimate DotMobi and smartphone applications marketing platform.

Combining 4 Mobile strategies:

1. dotMobi ICANN-registered websites are distributed to over 5000 directories and search engines
2. The TravelOntheGo.mobi directory markets your property to web users 
3. Your own .mobi booking website - 14 pages with packages and specials
4. Marketing Specials and Packages with our SmartphoneTraveller.com iPhone & Android Travel Shopping applications

Subscribe to smartphone mobile marketing and your own TravelOnTheGo.mobi website for only $35 US /Month: http://SmartphoneTraveller.com

Tuesday, 28 December 2010

6 Tips in Choosing your Facebook Hotel and Travel Marketing Platform

Facebook is a force in travel marketing. It has moved from being a social setting and a chat room into something much more. Destyination Marketing Organisation and hotels are making it part of their marketing strategy.

Australia now have a fan base of I million, New Zealand has 280,000 fans, Spain clicks in just under that.


As a Tourism Platform Facebook  has to provide an expert  knowledge system to organize data, make it meaningful, relevant and actionable.This is happening, not so much by Facebooks own initiatives but by applications made for facebook by trade marketing companies and hotel chains. Many of the leaders are Online Travel Agents co's like Expedia. This is unfortunate as Facebook is a Brand friendly channel that can and should be used by hotels, tourism operators and destinations to build their own brand integrity, fan loyalty and direct bookings.

We have built our own facebook travel marketing application for  hotel bookings and tourism marketing and management. In putting it together we had 6 main goals which we think are a good yard stick for all other application to emulate. These are
  1. It is direct – ie no commission, no transaction fees and an affordable subscription.
  2. It is a Travel Content Management system that will easily load and manage all units, rates, seasons, images, description and hotel/Tourism brand.
  3. It supports special rates and packages for Facebook fans and special interest groups with in the fan base
  4. It can publish content to mobile marketing channels and provide a full mobi. Travel website with booking engine.
  5. It integrates with tourism website offer booking widgets and content management of Specials and rates on the traditional website.
  6. It is  open and extensive and can it publish content, specials and packages to other channels at reasonable cost
For more on our Facebook travel platform application see  arcResBookings.coma

You may try this leading Facebook hotel Marketing and Management system for free and evaluate how it can help your marketing. http://arcres.com/facebook-offer-bookings.cfm

The full story and demo video may be read on our ezine article 

Saturday, 11 December 2010

Can Google+1 Stop Facebook's Dramatic Rise?



Will Google's new Social Media Google +1, an optional browser extension, be a contender against the rise of Facebook as the world's most visited site? If not, will it matter to Google, and why is Google working so hard to be a player in the Social Media and failing so often (buzz, friends connect, wave, etc.)?

The chart here shows the latest trends in searches for Google, Facebook, and YouTube; Facebook has surpassed all, and is climbing above all at an accelerated pace. 

As holiday buyers look to friends and friends of friends for advice and suggestions on travel, destinations, hotels and holiday activities, many are choosing to seek out information on Facebook hotel pages, Facebook groups and Facebook friends reviews. This "social trend" continues to influence how people buy travel, how they research holiday options and how they choose destinations, hotels and vacation activities. It is influencing where they go, how they get there and what they do.
 
Google must be contemplating the future of search, as social site like Facebook and their "word of mouth appeal", make inroads on search. Some say search has become dysfunctional, offering too many unspecific links to promotional pages. The results are often designed to sell affiliate marketing products like cell phones, Smartphones, Amazon books and gadgets. Marketers have become experts at mastering Google results with crafted articles and Search Engine Optimised (SEO) web pages, promoting products and services associated with the top keywords and phrases being searched.

Search for "Adventure Travel Destinations"; you will get 16 million results. Those on the first page are Google's top picks, but are they right for you? Perhaps our site http://Adventure-Travel-Destinations.com is what you are looking for, but if it is not ranked by Google, you will not see it. 80% of searches look only at page 1 results and the competition for getting on page one is daunting to small hotels and tourism marketers.

A goal of search is to provide a single "right" answer to any question. The right answer is one that is tailored to you. But who knows what you mean when you search for "adventure travel"? The concept of adventure is entirely personal. To many, it is a challenging physical endeavor, like climbing a mountain; to others, it is a cultural exchange, and to some, it is exploring nature. At times, it is different things to the same person because there are, in fact, many "yous". We are complex beings and our needs change in time, by occasion and by circumstance. The point is that the software algorithms of a search engine are not the best judge of what "we" want and many are turning to Social Media, in search for more meaning.


The merger of Social Media and Search is on the horizon, with Bing and Facebook leading the effort. Google, pondering its options, has moved quickly to fill the gaps by including social media in its results and evaluating social footprints. It leads in mobile search and sees the Smartphone and social media merging into a permanent new business sector. Smartphones make connection social, instant, pertinent and more permanent, creating new opportunities for e-commerce, dialogue and service. See  How Travellers use Smartphones.

Smartphones searching the web are expected to outpace all searches from laptops and desktops within the next few years. This is why Google has made Mobile its number one strategy.  Mobile is the new Social arena and Google +1 might just tie it together in the internet browser. Google +1 may succeed where Google previously failed because it combines Google strengths in search, mobile & cloud computing. This could well be the new social universe. The task for Google is to get consumers to accept its new technology and its browser.  

The future for travel marketing is going to be more mobile, more social and more connected. Google has not been good at creating a social platform, but it just might succeed in creating the new social universe where connection transcends platform.

For now, Facebook continues to grow as a travel and tourism marketing platform, with applications that allow hotels, tourism companies and holiday destinations to load, manage and market their brands and products on their Facebook pages. Facebook Fans are booking holidays on hotel and tourism Facebook pages where marketing is understated, connections are personal and loyalty is rewarded. 

Load your travel brand and bookings on Facebook now: arcRes Publishing - Facebook Trial

Saturday, 2 October 2010

Facebook Travel Blog Launched

AXSES launches a Facebook Travel Blog. While there are several Facebook blogs, this blog is for hotel and tourism suppliers and reports on Facebook issues and developments as they affect travel.

AXSES is a leader in developing Travel applications for Facebook and helping hotels and tourism suppliers load and manage room, products, rates, photos and content on their Facebook pages. We see Facebook as a valuable resource for travel marketing.

So do many tourism and destination marketers. New Zealand boasts 200,000 Fans and has made Facebook a strategic part of its 2011 World Soccer Promotions. See http://www.tourismnewzealand.com/news-and-features/news/fans-flock-to-rwc-2011-on-facebook

For a free trial of arcRes Facebook Bookings and Facebook Tourism Content Management, see http://trial.arcResBookings.com

New Facebook blog - http://facebookhotels.weebly.com/facebook-blog.html